TERMS & CONDITIONS

Welcome to Monitor Minds Consultants Limited.
By using our website and services, you agree to the following terms and conditions:

1. Service Agreement: All services are subject to written confirmation outlining scope, cost, and delivery timelines.
   
   
2. Confidentiality: All client information and documents are handled with the highest confidentiality and used solely for translation purposes.
   
   
3. Accuracy and Liability: While we guarantee professional accuracy, Monitor Minds Consultants Limited is not liable for indirect losses resulting from interpretation or misuse of translated materials.
   
   
4. Payments: Full or partial payment may be required before project commencement. All invoices must be settled within the agreed time.
   
   
5. Cancellation Policy: Orders canceled after project initiation will incur charges for work already completed.
   
   
6. Delivery Timelines: Deadlines are agreed upon before work begins. Urgent projects may attract express fees.
   
   
7. Revisions: Clients are entitled to one free revision per project to ensure satisfaction.
   
   
8. Intellectual Property: Ownership of translated materials transfers upon full payment.
   
   
9. Governing Law: This agreement shall be governed by and construed in accordance with the laws of Kenya.
   
   
10. Amendments: Monitor Minds Consultants Limited reserves the right to update or modify these terms at any time without prior notice.
    
    

 PRIVACY POLICY

Your privacy is important to us.
This policy outlines how Monitor Minds Consultants Limited collects, uses, and protects your information.

• Data Collection: We collect personal details (such as name, contact info, and documents) solely for the purpose of providing translation services.
  
  
• Use of Data: Your data is used strictly for project delivery and internal record keeping.
  
  
• Data Security: All electronic and physical files are securely stored, and access is restricted to authorized staff.
  
  
• Third Parties: We do not sell, rent, or disclose your information to third parties unless required by law.
  
  
• Cookies: Our website may use cookies to enhance user experience.
  
  
• Data Retention: We retain data only as long as necessary to fulfill service obligations.
  
  
• Your Rights: You have the right to request access, correction, or deletion of your personal data.
  
  
• Contact: For any data-related inquiries,